Sunday, April 27, 2008

How To Order

Company Terms

Telegraphic / Swift Wire Transfer (T/T)

For Full Container Loads, the following are the terms:
1. Minimum order is 2 pieces for each item
2. Buyer presents the detail address and company profile to check with bank and
shipping lines for terms to avoid unnecessary later costly amendments
3. HnT Furniture receives a direct down payment on presenting the order to start the manufacturing of the full container load order in the amount of 40% of the total
proforma invoice or total sales contract.
4. The balance payment of 60% is paid by the T/T (transferred) after the receiving the copies of complete documents.

Order System

Sample or Retail Order
For sample or retail order of 1 or 2 items (maximum 10 pieces) by airfreight. Importers must pay the air forwarding cost which covers:

- Cost of furniture

- Air freight per cubic meter

- Forwarder fees

Trial Order or LCL (Less Container Loading)
The LCL or less Container Loading is when buyer takes or buys furniture from HnT Furniture in small quantities less then 1 x 20 ft container. In this case, we must share with other companies to ship the stuff. Or we must consolidate the furniture or mix with other companies.

The minimum order is 20 items and total maximum order is 60 pieces. More than 60 pieces in quantity will be declared as full 1 x 20 ft container order.

Full Container
Buyer takes or buys from HnT Furniture in the quantity of 1 x 20 ft container or 1 x 40 ft container and the system that we use is T/T, refers to Company Terms.

Packing System
We use the corrugated paper or single face paper. The foam or other materials to protect the items is based on buyer’s request which raise an additional cost of packing.

Delivery Time
For the LCL system, the delivery time is depended on the other companies from which the buyer buys, the time must be on the same schedule.

For the full container:
1. 1 x 20 ft containers, the delivery time is 5 until 6 weeks maximum,
that is started after receiving the 40% down payment and sales contract already signed by both parties or the existence of fix proforma invoice of order.
2. 1 x 40 ft containers, the delivery time is 6 until 8 weeks maximum,
that is started after receiving the 40% down payment and sales contract already signed by both parties or the existence of fix proforma invoice of order.

Complain
Evidences must be performed for complains of damage and broken items, e.g. photos (multiple angles of photos for each item are needed). The evidences can be used to analyze the cause of the problems to determine which party should be responsible for the problem.
Replacement of the damage items will be only done by providing the substitute on the next containers or next shipment.

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